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Refund Policy

Clear policy. No vague promises.

Last updated May 20, 2026

Workflow Pack

The AI Chief of Staff Workflow Pack is eligible for a refund within 30 days of purchase if it is not useful to your workflow. To request a refund, email Randall@PulseAIStudio.com with the purchase email and a brief note.

AI Systems Audit

The starter AI Systems Audit is refundable before scheduling work begins. Once the audit has been scheduled, prepared, or delivered, refunds are handled case by case based on the facts and the work already performed.

Custom Builds

Custom builds, agent teams, voice systems, synthetic host kits, and managed operations are scoped in writing. Refunds, milestones, pauses, and cancellation terms should be included in the proposal or agreement for that engagement.

No Guaranteed Results

Pulse AI Studios does not guarantee a specific revenue outcome, time savings number, payback period, or business result. We build practical systems around agreed workflows, but results depend on inputs, adoption, review, third-party tools, and the client's business context.

How To Request Help

Email Randall@PulseAIStudio.com. Include your name, purchase email, product or service purchased, and what went wrong. We will review it and respond with the next step.